Returns and Cancellations

CANCELLATION POLICY: Once the order is printed, packed and postage is applied, it is too late to issue a cancellation - see 'return policy' below. If you request a cancellation before the above conditions, please note, that when we issue a refund, we do not get back the fees we pay to our processors, thus any cancellation refund will be minus the fees we incur. This applies to mistake/double purchases that need to be cancelled and refunded.

 

RETURN POLICY: Indycals does not carry any decals in stock. Any order you place is in effect a one-off comission to produce artwork intended to be incorporated into your artwork (your model car/diecast conversion, etc). As with any comissioned project, there are costs involved in producing that comission that must be covered. If you have problems with your decals we will work with you to rectify the problem (ie reprint damaged markings, replace incorrect items etc), but we must limit refunds to 75% of the price of the item(s) being returned. Requests for returns must be submitted within 30 days of receipt. Shipping costs are exempt from any refund calculations. In the event of a refund, buyer must return decals in unused condition, and upon receipt of decals, appropriate refund will be administered.